Terms of Use

ARTICLE 1 - Scope

These General Terms of Sale apply, without restriction or reservation to all sales made by RACING TEAM (the "Seller") to non-professional consumers and buyers (the "Customer" or "Customers"), wishing to acquire the products offered for sale by the Seller (the "Product" or "Products") on the www.ironandresin.eu website (the "Website").

In particular, they specify the conditions for ordering, payment, delivery and managing any returns of products ordered by Customers.The Seller and the Customer are referred to together as "Parties." The term "Party" in the singular means indifferently the Seller or the Customer.

The main characteristics of the Products, including description, price, specifications, illustrations and indications of size, colour and composition, are presented on the website.

The customer is required to read it before any ordering is taken.Choosing and purchasing a product is the customer's sole responsibility.

The photographs and graphics presented on the Website are not contractual and cannot be held liable by the Seller.

The Customer is required to refer to the description of each product in order to know its properties and essential characteristics.Minimal variations in the representation of the Products do not involve the Seller's liability and do not affect the validity of the sale.

Product offers are valid as long as they are visible on the Website, within the limits of the available stocks specified at the time of the ordering.

The Seller's contact details are: RACING TEAM Company - Limited Liability Company - With a capital of 10,000 euros - 14 bis quai Robinot de Saint-Cyr - 35000 RENNES - 530 688 183 R.C.S. RENNES.

For any information or question, Customer Service can be reached

-by email to customerservice@iroanandresin.eu or via the contact form in the "contact us" section.

These General Terms of Sale apply to the exclusion of all other conditions, including those applicable for in-store sales or through other distribution and marketing channels.

These General Terms of Sale are available at any time on the Website and will prevail, if necessary, over any other version or other conflicting document.

The Customer states that he has been aware of these General Terms of Sales and has accepted them by checking the box provided for this purpose before the implementation of the online ordering procedure as well as the general terms of use of the Website.

The validation of the order by the Customer is therefore worth accepting the entirety of the current General Terms of Sale, without restriction or reservation, and constitutes proof of the sales contract. It implies a payment obligation.

As these General Terms of Sale may be subject to further changes, the version applicable to the purchase of the Customer is the one in effect on the Website on the date of the order.Unless there is evidence to the contrary, the data stored in the Seller's computer system is evidence of all transactions with the Customer.

The Customer acknowledges that he is of age and has the capacity to contract and acquire the products offered on the Website.

The products presented on the website are offered for sale in Metropolitan France and in the member countries of the European Union.

In the event of an order to a European Union member country other than metropolitan France, the Customer is the importer of the affected products.Tariffs or other local taxes or import duties or state taxes may be payable. They will be in charge and are the sole responsibility of the Customer, in addition to the price mentioned on the order.

 

ARTICLE 2 - Orders

It is up to the Customer to select from the Website the products he wishes to order, according to the following terms:

• Product choice (size, colour, quantity) and addition to the basket,
• Validating the contents of the basket,
• Connecting to the account (on the first order, it is necessary to fill out an account creation form with a password),
• Confirmation (or entry on the first order) of the Customer's contact information,
• Choice of delivery method,
• Choosing the method of payment and accepting GVCs,
• Validation of payment.The Customer validates his payment by credit card by entering the number on the front of his card, the expiry date and the cryptogram on the back.

For a payment with your PayPal account, the payment is made by clicking on the "Pay by card or account PayPal" button.The customer will then receive an email confirming the consideration of his order.

The purchase order will include a summary of the products ordered, any shipping costs and order number. Any order with online payment will only be processed by the Seller after the payment has been accepted by the officially accredited agencies. The sale will only be considered final after the Customer has been sent confirmation of the seller's acceptance of the order by e-mail and after the seller has received the full price.

The Customer has the opportunity to verify the details of his order, his total price and to correct any errors before confirming his acceptance (Article 1127-2 of the Civil Code).

It is therefore up to the Customer to verify the accuracy of the order and immediately report any errors.Any order placed on the Website is the formation of a remote contract between the Customer and the Seller.The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute over the payment of a previous order.

All Product orders are subject to their availability. In the event of the unavailability of one or more of the products ordered, the Seller will notify the Customer by email. Customers will have the option to order replacement products of the same or higher quality or value. If the Customer does not wish to order these Replacement Products, the Seller will refund any amount that may be paid.

 

ARTICLE 3 - Rates

The products are provided at the current rates on the Website, when the order is registered by the Seller. Prices are expressed in Euros, HT and TTC.The rates take into account any reductions that would be granted by the Seller on the Website.

The Seller reserves the right to change the prices of the products listed on the Website at any time. However, the Products will be billed to the Customer on the basis of the rates in effect at the time of the order.

Prices include T.V.A. at the rate applicable in France on the day of the accepted order. They do not include processing, shipping, transportation and delivery costs, which are charged extra, under the conditions listed on the Website and calculated prior to the ordering. They are specified in Article 5 - "Deliveries" of these Terms of Sale.

Any change in the applicable statutory T.V.A. rate will be automatically passed on to the Product Price.The payment requested from the Customer is the total amount of the purchase, including these fees.An invoice is drawn up by the Seller and given to the Customer upon receipt of the delivery payment of the products ordered.

All costs of connecting or providing Internet service or network operator to the Customer remain his responsibility.

3.1 - Promotional periods
Each year, a programme of promotions is set up on the online shop.
The promotions offered are carried out on a selection of items with a percentage or an amount over a predefined period.
Customers cannot ask for a discount outside the promotional period.
Offers cannot be combined with other discounts already in force and are subject to availability.
A promotional offer cannot be applied retroactively to an order that has already been validated.

3.2 - Conditions of the welcome offer for newsletter subscribers
This offer only applies to people who have subscribed to the newsletter of our online shop via the pop-up on the home page or the form in the footer of the home page. These people must first have confirmed their subscription by an automatic link sent to their email inbox.

An email confirming your registration will be sent to you with a special offer code to be entered at the first stage of your shopping basket, in the ‘Special offer code’ field.

The offer is 15% off the total amount of your order, including VAT, and is valid on all items in the online shop, except products that are already discounted. This offer cannot be combined with other current promotional offers.

This offer cannot be applied to an order that has already been validated. However, the code remains valid for 1 year as long as it has not been used.

ARTICLE 4 - Payment terms

The price is payable in cash, in full, on the day the order is placed by the Customer, by secure payment,
as follows:

• By credit card (Visa, Eurocard, Mastercard, AE) via Shopify's secure payment system
• By Paypal by clicking on the Paypal logo when choosing the payment method
• In 2 or 3 instalments with Alma for all orders over €150 in France, Belgium, Germany, Spain, Italy, Austria, Ireland, Luxembourg, Portugal and the Netherlands
• ApplePay

We do not accept payment by cheque or bank transfer.

Payment data is exchanged in encrypted mode using the Secure Socket Layer (SSL) protocol and never passes through the network in plain sight. Encrypted confidential data will be transmitted directly to the BNP PARIBAS bank.

For security reasons, the Customer will have to enter his bank details with each new order.

Payment per PayPal is made directly on the PayPal website. At no time does RACING TEAM have access to the Customer's PayPal data or banking information.In the case of payment by PayPal, the terms and conditions of PayPal apply to the customer transaction. At no time can the sums paid be considered as deposits or instalments.If one or more taxes or contributions, including environmental ones, were to be created or modified, both up and down, this change could be passed on to the selling price of the Products.

Payments made by the Customer will only be considered final after the Seller's actual receipt of the sums due.

The Seller will not be required to proceed with the issuance of the Products ordered by the Customer if the customer does not pay the full price under the above conditions.

In addition, the Seller reserves the right, in the event of non-compliance with the payment terms listed above, to suspend or cancel the delivery of the current orders made by the Customer.

No additional charges, higher than the costs incurred by the Seller for the use of a means of payment, will be charged to the Customer.

 

ARTICLE 5 - Deliveries

Excluding the closing period of the online store which will be clearly announced on the home page of the Website and sales periods, and except in case of force majeure as defined below, the Seller will endeavour to ship any order placed on the Website from Monday to Friday (excluding public holidays) within 3 days of the ordering, subject to the receipt of the payment and availability of the product.

Products ordered by the Customer will be delivered at the address indicated by the Customer when ordering on the Seller's website, within the following time frames:

In France

• Home delivery I DPD provides Predict home delivery within 24 to 48 hours of dispatch.
• Relay point delivery I DPD will deliver within 24 to 48 hours to a relay point selected by you when you placed your order.

In Europe
Home delivery I Fedex provides International Economy home delivery within 3 to 5 working days.
Please note: customs fees will be charged to clear your parcel through customs. This applies to the United Kingdom, Switzerland and Norway. Customs fees vary according to the type of item ordered. In general, you can add 20 to 25% of the total invoice amount.

As an indication, for a shipment to Europe: For a delivery outside of metropolitan France to a member country of the European Union, a specific port charge applies depending on the area to which your country is assigned.

They are calculated according to the weight/volumetric of the package. They will be indicated to the Customer during the ordering process.

When the order is shipped, the customer will receive a shipping confirmation email recalling the delivery address as well as the follow-up number. Thanks to this reference, the customer will be able to follow his package live on the carrier's website.

Delivery consists of the transfer to the Customer of physical possession or control of the Product.Except in special cases or the unavailability of one or more Products, the products ordered will be delivered in one go.

The Seller is committed to making his best efforts to deliver the products ordered by the Customer within the above specified deadlines. However, these deadlines are communicated as an indication.Nevertheless, If the products ordered have not been delivered within 30 days of the date of acceptance of the order, for any cause other than force majeure or the fact of the Customer, the sale may be resolved at the customer's written request, by letter recommended with acknowledgement, under the conditions provided for in articles L.216-2, L.216-3 and L.241-4 of the Consumer Code. The sums paid by the Client will then be returned to him no later than fourteen days after the date of the declaration of the contract, excluding any compensation or withholding.

In the event of a special request from the Customer regarding the conditions of packaging or transport of the products ordered, duly accepted by electronic writing of the Seller, the costs related to it will be subject to a specific additional billing, on a pre-accepted quote in electronic writing of the Customer.The Customer acknowledges that the exchange of electronic writings with the Seller will be evidence in the event of a dispute. These exchanges must take place from the email address provided by the Customer when creating his account.

The Customer is required to check the status of the products delivered. It has 7 days from delivery to make in writing addressed to the Seller any reservations or claims for non-compliance or apparent defect of the products delivered (for example, parcel damaged or already opened), with all the relevant documentation (photos in particular). After this period and failing to comply with these procedures, the Products will be deemed compliant and free of any apparent defects and no claim can be validly accepted by the Seller.The Seller will refund or replace, as soon as possible and at his own expense, the products delivered whose apparent or hidden defects or defects have been duly proven by the Customer, under the conditions provided for in articles L.217-4 and following of the Consumer Code and those provided for in these General Terms of Sale (see article 8 - "Responsibility of the Seller - Guarantees", among others).

 

ARTICLE 6 - Transfer of ownership - Transfer of risks

The transfer of ownership of the Seller's Products, to the customer's benefit, will only be carried out after the customer has paid the full price (including the delivery fee), regardless of the delivery date of those products.

Regardless of the date of the transfer of ownership of the Products, the transfer of the risks of loss and deterioration related to them will not be carried out until the Customer physically takes possession of the Products.

The Products therefore travel at the seller's peril.

 

ARTICLE 7 - Exchange and return policy

7.1 Legal right of withdrawal

In accordance with the applicable legal provisions, the Customer has 14 days from receipt of the Product to exercise his right of withdrawal to the Seller, without having to justify reasons or pay a penalty, for the purpose of exchange or refund, provided that the Products are returned in their original packaging and in perfect condition within 14 days of the disclosure of the client's retraction decision.Returns are to be made in their original and complete state (packaging, accessories etc) allowing them to be put back on the market in new condition, accompanied by the purchase bill).Damaged, soiled, unlabelled or incomplete products are not taken back.The right of withdrawal may be exercised online, using the retraction form available here, in which case an acknowledgement on a durable medium will be immediately communicated to the Customer by the Seller, or any other statement, unambiguous, expressing the will to retract.If the right of withdrawal is exercised within the aforementioned time frame, only the price of the purchased products and the delivery costs are refunded; return costs remaining at the Customer's expense except in the context of an exchange.

The refund will be made within 10 days of the Seller receiving the Products returned by the Customer under the terms of this article.

 

7.2 - Exchange

Notwithstanding the provisions of Article 7.1 relating to the legal right of withdrawal, if the Customer feels that the size ordered does not suit him or if his choice is for another model, the Customer may request to exchange the received Product.The customer has 14 calendar days, after receiving his order, to request the exchange of the products.The exchange request is made from the customer account, in the tab "History and details of my orders".

The Customer will receive an e-mail confirming the consideration of his exchange request. A return label will be emailed to him only for exchnage,  Upon receipt of your return package, you will receive by email a code to take advantage of your assets corresponding to the TTC amount of the returned item or items. This code will also be available on your customer space in the "My Assets" tab.It is up to you to use this credit within 1 year of the return request to place a new order on our e-shop.If the value of the item ordered in exchange is greater than the TTC amount of the item, then you will be asked to settle the difference during the ordering process. If the value of the item ordered in exchange is less than the TTC amount of the currency, the difference will be considered lost and cannot be claimed.

The Customer will have to return the complete product in its original packaging and in perfect condition as soon as possible and in all cases within a maximum of 14 calendar days from the time of his request for exchange.Damaged, soiled, unlabelled or incomplete products will not be exchanged.

In the event of an exchange, provided that the Product is returned under the conditions mentioned above, the transport costs of the first delivery will be deducted from the transport costs of the second shipment charged according to the chosen mode of delivery.

The exchange (subject to availability and after receipt of any sums due by the Customer) will be made within 14 days of the Seller receiving the Product or Products returned by the Customer under the conditions provided for in this article.

 

7.3 - Common Provisions - State of Returned or Exchanged Products

Returns and exchanges of the products are to be made in their original state (unworn, unalted) and complete (packaging, labels, accessories, notices ...) allowing them to be put back on the market in new condition, accompanied by the purchase bill.Damaged, soiled or incomplete products are not taken back or exchanged.The Customer who returns a damaged, soiled or incomplete product to the Seller will bear all the costs necessary to recover the product from the Seller.

 

7.4 - Returns during the Christmas holiday 

For the festive season, the Iron & Resin brand is extending the returns period to 15 January inclusive for all purchases made between 01/12 and 25/12, so that you can exchange your gifts during this busy period.

To request a return, exchange or refund, please refer to the articles: Exchange and return policy 7.1 and 7.2.

For return and refund requests, the return is the responsibility of the customer. The customer will have to use a recognized carrier who will guarantee the smooth running of the return.

 

ARTICLE 8 - Seller's Responsibility - Guarantee

Products sold on the Website comply with the regulations in force in France and have performance compatible with non-professional uses.

Products provided by the Seller are entitled to and without additional payment, regardless of the right of withdrawal, in accordance with the legal provisions,

• the legal guarantee of compliance, for products that appear to be defective, damaged or damaged or do not correspond to the order,
• a legal guarantee against hidden defects a product, design or manufacturing defect affecting the products delivered and rendering them unfit for use,under the terms and conditions covered in the box below, and defined as an appendix to these General Terms of Sale (Guarantee of Compliance / Guarantee of Hidden Vices).

It is recalled that as part of the legal guarantee of compliance, the Customer:

• has two years from the time the property is issued to act against the Seller.
• may choose between repairing or replacing the ordered product, subject to the cost conditions provided by Article L.217-9 of the Consumer Code.
• is exempt from reporting evidence of the product's non-compliance within 24 months of the product being issued.

The legal guarantee of conformity applies independently of any commercial guarantee that may cover the product. The Customer may decide to invoke the warranty against hidden defects in the Product in accordance with article 1641 of the French Civil Code, in which case the Customer may choose between rescission of the sale or a reduction in the sale price in accordance with article 1644 of the French Civil Code.
In order to assert his/her rights, the Customer must inform the Vendor, in writing, of the non-conformity of the products within a maximum period of 14 days from delivery of the products or the existence of hidden defects within the abovementioned periods and return the defective products in the condition in which they were received with all the elements (accessories, packaging, instructions, etc.).

The Vendor will replace or repair products under warranty that are deemed to be non-compliant or defective. The cost of returning the goods will be borne by the Seller. Products found to be non-compliant or defective will be replaced within 30 days of the Seller's finding of the non-compliance or hidden defect.

Beyond the two-year legal guarantee, a compromise in the form of a credit note or promotional code may be considered after agreement between the parties.

The Vendor may not be held liable in the following cases:

• failure to comply with the legislation of the country to which the Products are delivered, which it is the Customer's responsibility to check, as the Vendor sells products that comply with French standards,
• in the event of misuse, use for professional purposes, intervention on the Product, negligence or lack of maintenance on the part of the Customer, as well as in the event of normal wear and tear of the Product, accident or force majeure.

The Vendor's guarantee is, in any event, limited to the replacement or reimbursement of Products that do not conform or are affected by a defect. Products sold on the Website, in particular items made of leather or waxed and faded canvas, often have characteristics specific to the natural materials used in their manufacture. As each skin is unique, the products may show variations in colour or texture. Under no circumstances may these variations be considered defects or incur the liability of the Seller. Similarly, the Seller cannot be held responsible for problems linked to the natural evolution of leather (discolouration, colour transfer, stains, etc.).

 

ARTICLE 9 - Computer Science and Freedoms

Under Law 78-17 of January 6, 1978, it is recalled that the personal data that is requested from the Customer is necessary for the processing of his order and the establishment of invoices, among other things.

This data can be shared with potential Vendor partners responsible for executing, processing, managing and paying orders.

The handling of the information provided through the www.ironandresin.eu website was reported to the CNIL.

In accordance with the Computer and Freedoms Act of 6 January 1978, the Client has, at all times, a right of access, rectification, and opposition to all his personal data by writing, by mail and justifying his identity, to the company RACING TEAM, 14 bis quai Robinot de Saint-Cyr - 35000 RENNES.

 

ARTICLE 10 - Intellectual property

The content of the Website is the property of the Seller and its partners and is protected by French and international intellectual property laws.

Any full or partial reproduction of this content is strictly prohibited and is likely to constitute a crime of counterfeiting.

In addition, the Seller remains the owner of all intellectual property rights on photographs, presentations, studies, designs, prototypes, etc., made (even at the customer's request) for the provision of Services and Products to the Customer.

The Client therefore prohibits any reproduction or exploitation of these studies, designs, models and prototypes, etc., without the express, written and prior permission of the Seller who may condition it on a financial consideration.

 

ARTICLE 11 - Unreview

In the event of a change in unforeseen circumstances at the conclusion of the contract, in accordance with the provisions of section 1195 of the Civil Code, the Party that has not agreed to assume an excessively onerous performance risk may request a renegotiation of the contract to its co-contractor.

 

ARTICLE 12 - Forced execution in kind

In the event of a breach of its obligations by either Party, the Party affected by the default has the right to request the enforcement in kind of the obligations arising from these.

In accordance with the provisions of Article 1221 of the Civil Code, the creditor of the obligation may continue this enforced execution after a simple formal notice, addressed to the debtor of the obligation by letter recommended with acknowledgement that has not been unsuccessful, unless it proves impossible or if there is a clear disproportion between its cost to the debtor and its interest in the creditor.

 

ARTICLE 13 - Exception of non-performance

It is recalled that under Article 1219 of the Civil Code, each Party may refuse to carry out its obligation, even though it is due, if the other Party does not carry out its obligation and if the breach is serious enough, that is, likely to call into question the continuation of the contract or fundamentally upset its economic balance.

The suspension of execution will take effect immediately, upon receipt by the Failing Party of the notice of default that has been sent to it for this purpose by the Party victim of the failure indicating the intention to apply the exception of non-performance until the defaulting Party has corrected the breach found, served by letter recommended with request for notice of receipt or on any other lasting written medium to spare proof of the mail.

This exception of non-performance may also be used as a preventive measure, in accordance with the provisions of Article 1220 of the Civil Code, if it is clear that one of the Parties will not carry out its obligations at maturity and that the consequences of this breach are serious enough for the Party affected by the failure.This faculty is used at the peril of the Party that takes the initiative.

The suspension of execution will take effect immediately, upon receipt by the alleged failing Party of the notification of the intention to apply the preventive non-performance exception until the alleged defaulting Party performs the obligation for which an upcoming breach is manifest, served by recommended letter with request for notice of receipt or on any other written durable medium to spare proof of the shipment.

If the impediment were final or lasted beyond two months, these would be resolved outright under the terms of Article 15-2 "Resolution for a Party's breach of its obligations."

 

ARTICLE 14 - Force majeure

Parties may not be held liable if the non-performance or delay in the performance of any of their obligations, as described here, is the result of a case of force majeure or the fact that a third party is not under the responsibility or control of one of the Parties.

Any irresistible facts or circumstances outside the Parties, unpredictable, inevitable, beyond the will of the Parties and which cannot be prevented by the Parties, despite all reasonably possible efforts, will be considered as a case of force majeure.

Expressly, are considered as cases of force majeure or fortuitous cases, in addition to those usually retained by the jurisprudence of French courts and tribunals:the blocking of means of transport or supplies, strike, lockout or other measures claims, storms, natural disasters, stopping telecommunications networks, terrorist attack, war, nuclear incident.

The Party noting the event must immediately inform the other Party of its inability to carry out its obligations and justify it to the other Party.

The suspension of the obligations cannot in any way be a cause of liability for non-performance of the obligation in question, nor induce the payment of damages or late penalties.

The performance of the obligation is suspended for the duration of the force majeure if it is temporary and does not exceed a period of 60 days.

Therefore, as soon as the cause of the suspension of their reciprocal obligations disappears, the Parties will make every effort to resume the normal performance of their contractual obligations as soon as possible.

To this end, the Prevented Party will notify the other of the resumption of its obligation by recommended letter with request for notice of receipt or any extrajudicial act.

If the impediment is final or exceeds 60 days, these will be resolved purely and simply in accordance with the terms defined in Article 14 "Resolution for Force majeure" unless the Seller and Customer agree to extend the period.

During this suspension, the Parties agree that the potential costs incurred by the situation will be halved.

 

ARTICLE 15 - Contract Resolution

15-1 - Resolution for unpredcing

The resolution for the impossibility of the performance of an excessively onerous obligation may not, despite the following clause, "Resolution for a Party's failure to its obligations" or obligations, take place until 30 days after receiving a notice declaring the intention to apply this notified clause by recommended letter with request for notice of receipt or any extrajudicial act.

15-2 - Resolution for failure of a Party to its or its obligations

If any of the Parties fail to comply with their obligations, it may be resolved at the discretion of the aggrieved Party.

It is expressly understood that this resolution for a Party's breach of its obligations will take place as of right 30 days after the sending of a notice to be executed, which has remained, in whole or in part, ineffective.

The formal notice may be notified by recommended letter with request for notice of receipt or any extrajudicial acts.

This formal notice should mention the intention to apply this clause.

15-3 - Common provisions for resolution cases

It is expressly agreed among the Parties that the debtor of an obligation to pay under this agreement will be validly put on notice by the sole obligation of the obligation, in accordance with the provisions of Article 1344 of the Civil Code.

 

ARTICLE 16 - Applicable law - Language

These General Terms of Sale and the resulting transactions are governed and subject to French law.

These General Terms of Sale are written in French.

In the event that they are translated into one or more foreign languages, only the French text would be authentic in the event of a dispute.

 

ARTICLE 17 - Litigation

ANY DISPUTES TO WHICH THE PURCHASE AND SALE TRANSACTIONS CONCLUDED UNDER THESE TERMS AND CONDITIONS OF SALE COULD GIVE RISE, CONCERNING THEIR VALIDITY, THEIR INTERPRETATION, THEIR EXECUTION, THEIR TERMINATION, THEIR CONSEQUENCES AND THEIR CONSEQUENCES AND WHICH COULD NOT HAVE BEEN RESOLVED BETWEEN THE SELLER AND THE CUSTOMER WILL BE SUBMITTED TO THE FRENCH COURTS.

The Client is informed that he can in any case resort to conventional mediation, especially with the Consumer Mediation Commission (art. L 612-1 of the Consumer Code) or to existing sectoral mediation bodies, whose references appear on the Website or to any alternative method of dispute resolution (conciliation, for example) in the event of a challenge.

 

ARTICLE 18 - Pre-contract information - Customer acceptance

The fact that a natural person (or moral) orders on the Website brings full membership and acceptance of these General Terms of Sale and obligation to pay for the products ordered, which is expressly recognized by the Customer, who renounces, in particular, to avail himself of any contradictory documents, which would be unesuitable for the Seller.

The essential features of the Products are detailed on the website.

The Customer acknowledges that any ordering will mean that he has personally become aware, prior to his purchase, of all the characteristics of the Product described on the Website, of the present General Terms of Sale, of the terms of payment, delivery and warranty.

 

ARTICLE 18 - Promotional offers

In case of price reductions of one or more products, via a percentage or amount, or for any other possible promotions visible on the website, the products and their offers will be highlighted and available to the Customer, until the stock of the product(s), and not on a duration, except in case of special mentions on possible communication media such as the website, brand book, etc.

 

ANNEXE 1 - Legal guarantee provisions

Article L.217-4 of the Consumer Code

"The seller delivers a property in accordance with the contract and responds to any compliance deficiencies that exist at the time of issuance.It also responds to non-compliance resulting from the packaging, assembly instructions or installation when it has been placed in its care by the contract or has been carried out under its responsibility."

Article L.217-5 of the Consumer Code

"The property is in accordance with the contract:(1) If it is suitable for the usually expected use of a similar property and, if so:- if it corresponds to the description given by the seller and has the qualities that the seller has presented to the buyer in the form of a sample or model;- if it presents the qualities that a buyer can legitimately expect in view of the public statements made by the seller, the producer or his representative, especially in advertising or labelling;(2) Or if it has the characteristics defined by the parties or is specific to any special use sought by the buyer, brought to the seller's knowledge and which the seller has accepted."

Article L.217-12 of the Consumer Code

"The action resulting from the non-compliance is prescribed by two years from the issuance of the property."

Article L.217-16 of the Consumer Code

"When the buyer asks the seller, during the course of the commercial guarantee granted to him during the acquisition or repair of a piece of furniture, a reclamation covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the warranty that remained to be run.This period runs from the buyer's request for intervention or to the provision for repair of the property in question, if this provision is after the request for intervention."

Article 1641 of the Civil Code

"The seller is bound by the guarantee because of the hidden defects of the thing sold which make it unsuitable for the purpose for which it is intended, or which diminish this use so much that the buyer would not have acquired it, or would have given only a lower price, if he had known them."

Article 1648 paragraph 1 of the Civil Code

"The action resulting from the defects must be brought by the purchaser within two years of the discovery of the defect."